26. Atlantic Iberia Route

Departure point: Madrid
Every Sundays from March 29 to Oct 18
Duration: 12 days

Price from: €1775
Duration: 12 days

Tour starts on every single SUNDAY between March 29 and October 18


Tour code: C-70122

Included in tour:

- accommodation in **** hotels

- 11 breakfasts, 1 lunch and 6 dinners

- modern and air-conditioned bus

- multi-lingual tour escort

- sightseeing tours with local guides in Santiago, Porto and Lisbon

- tickets to Santiago's Cathedral

- tickets to SJeronimos Monastery in Lisbon

- visit to a wine cellar with tasting of Porto wine

- travel insurance

- free Wi- Fi on board 

- tips 

This 12-day journey is a richly layered exploration of northern Spain and Portugal, following Atlantic coastlines, medieval pilgrimage routes, and cities shaped by Roman, Islamic, and Christian legacies. Beginning in Madrid and traveling through Aragón, the Basque Country, Cantabria, Asturias, and Galicia before crossing into Portugal, the itinerary reveals a side of Iberia defined by green landscapes, maritime culture, spiritual heritage, and refined historic towns.

From the pilgrimage traditions of Zaragoza and Santiago de Compostela to the dramatic coastlines of Cantabria and the cultural renaissance of Bilbao, the route balances historic depth with natural beauty. The experience continues through northern Portugal’s religious centers and river cities, before concluding in Lisbon and returning to Spain via the extraordinary Roman remains of Mérida.

Carefully paced and thoughtfully designed, the tour blends guided cultural discovery with free time for reflection, local cuisine, and relaxed coastal exploration. It is ideal for travelers seeking a deep, meaningful journey through Iberia’s Atlantic heartlands and pilgrimage landscapes.


Tour Highlights

  • Aragón & Navarra – Visit Zaragoza, dominated by the Basilica of Our Lady of the Pillar along the Ebro River, then continue to Pamplona, famous for San Fermín, historic walls, and vibrant tapas culture.

  • Basque Country Innovation – Discover modern Bilbao and admire the exterior of the iconic Guggenheim Museum, a global symbol of architectural and cultural renewal.

  • Cantabrian Coast – Experience the elegance of Santander, set around a beautiful natural bay and known for refined seaside promenades and green headlands.

  • Medieval Villages & Sacred Mountains – Step back in time in Santillana del Mar, one of Spain’s best-preserved medieval towns, and visit the spiritually powerful Covadonga, nestled in dramatic mountain scenery.

  • Asturias’ Capital – Stay in Oviedo, known for its elegant old town, cider culture, and refined atmosphere.

  • Galicia’s Atlantic Heritage – Explore A Coruña, home to the ancient Tower of Hercules, then immerse yourself in the spiritual heart of Santiago de Compostela, the legendary endpoint of the Camino de Santiago.

  • Rías Baixas Coastline – Travel through the scenic Rías Baixas region, stopping in Vigo, Galicia’s largest Atlantic port, with deep maritime roots.

  • Northern Portugal – Cross into Portugal to discover Viana do Castelo and Braga, both rich in religious tradition, historic architecture, and cultural identity.

  • Porto & the Douro River – Enjoy a guided visit to Porto, including the Ribeira district, Dom Luís I Bridge, historic cathedral, Palácio da Bolsa, and a tasting at a traditional port wine cellar.

  • Academic & Spiritual Portugal – Explore Coimbra, home to one of Europe’s oldest universities and the exquisite Joanina Library, followed by reflection at Fátima, one of the world’s most important Catholic pilgrimage destinations.

  • Lisbon: City of Discoveries – Discover Lisbon, including Belém’s Jerónimos Monastery, Belém Tower, Monument to the Discoveries, and the atmospheric Alfama district, birthplace of Fado music.

  • Roman Spain Finale – Conclude with a visit to Mérida, one of Europe’s best-preserved Roman cities and a UNESCO World Heritage Site, before returning to Madrid.

  • UNESCO World Heritage Sites – Encounter an exceptional collection of protected historic centers, pilgrimage landmarks, and ancient monuments across Spain and Portugal.

  • Balanced & Reflective Pace – A harmonious blend of guided sightseeing, scenic travel, free time, and cultural depth, ideal for travelers seeking meaning, beauty, and regional authenticity.

This itinerary is perfect for those drawn to pilgrimage traditions, Atlantic landscapes, historic towns, and the quieter yet deeply resonant cultural heart of Spain and Portugal.

Day 1: Madrid – Zaragoza – Pamplona (575 km / 357 miles)

We depart early in the morning and travel northeast toward Zaragoza, the historic capital of Aragón, set along the Ebro River. Shaped by more than two millennia of history, Zaragoza blends Roman foundations, Islamic influence, and Christian tradition. We explore the impressive Basilica of Our Lady of the Pillar, one of Spain’s most important pilgrimage sites, traditionally believed to mark the apparition of the Virgin Mary to Saint James. The grand Baroque interior and riverfront setting make this a true landmark, while the nearby medieval Puente de Piedra offers classic photo views.
In the afternoon we continue to Pamplona, arriving early evening. World-famous for the San Fermín festival and the Running of the Bulls, Pamplona also charms with ancient city walls, a compact old town, green parks, and a lively tapas culture. Dinner and overnight in Pamplona.



Day 2: Pamplona – Bilbao – Santander (205 km / 127 miles)

After breakfast, we head to Bilbao, a city that has become an international symbol of cultural renewal and contemporary design. Our visit centers on the exterior of the Guggenheim Museum Bilbao, Frank Gehry’s world-famous titanium-clad masterpiece dramatically set along the Nervión River. Time is provided to admire its sculptural forms, enjoy the riverside promenade, and view the surrounding public art installations that have become landmarks in their own right.
We then continue west along Spain’s scenic northern coast to Santander, an elegant seaside city beautifully spread around a wide natural bay. Known for its refined atmosphere, beaches, and green headlands, Santander invites relaxed exploration. Free time allows for a leisurely walk along the waterfront promenade, a visit to the stately Magdalena Palace on its picturesque peninsula, or time near the sandy beaches and historic cathedral area. In the evening, we gather for dinner and enjoy an overnight stay in Santander.


Day 3: Santander-Santillana del Mar-Covadonga-Oviedo (320km / 199mi)

Traveling through green valleys and rugged hills, we make our first stop in Santillana del Mar, often considered one of the most beautiful villages in Spain. Perfectly preserved, the village feels frozen in time, with cobbled streets, noble stone mansions, and coats of arms adorning historic façades. At its heart stands the Romanesque Collegiate Church of Santa María, a magnificent monument whose architecture reflects the village’s medieval prosperity and cultural importance. Wandering through quiet squares and narrow lanes offers an authentic glimpse into Spain’s past.
We then continue into the mountainous landscapes of Asturias to Covadonga, a site of deep historical and spiritual significance closely linked to the origins of the Spanish Reconquista. The Sanctuary of Covadonga is dramatically built into a natural grotto, where the image of the Virgin is venerated beside a cascading waterfall. Surrounded by forested peaks and dramatic scenery, the setting is both powerful and serene, leaving a lasting impression.
In the evening, we arrive in Oviedo, the elegant capital of Asturias, known for its well-preserved old town, traditional cider houses, and refined atmosphere. Dinner and overnight in Oviedo.


Day 4: Oviedo – A Coruña – Santiago de Compostela (295 km)

After breakfast, we travel west into Galicia, reaching the Atlantic coast at A Coruña, a city deeply shaped by the sea. A panoramic visit introduces its strong maritime identity, highlighted by the imposing Tower of Hercules, the world’s oldest working lighthouse and a UNESCO World Heritage Site dating back to Roman times. We also observe the city’s distinctive glass-fronted Galerías, built to protect homes from Atlantic winds while maximizing light. Free time allows for a short walk along the oceanfront promenade or a pause at a café overlooking the harbor. In the afternoon, we continue inland to Santiago de Compostela, arriving in the early evening. Dinner and overnight.


Day 5: Santiago de Compostela

Today is devoted to Santiago de Compostela, the legendary endpoint of the Camino de Santiago and one of Europe’s great spiritual destinations. We visit the majestic Cathedral of Santiago de Compostela, believed to house the relics of Saint James the Apostle. The cathedral’s monumental façade and layered Romanesque, Gothic, and Baroque architecture reflect centuries of devotion and pilgrimage. We explore the UNESCO-listed historic center, a maze of arcaded streets, monasteries, and stone squares animated by pilgrims and local life. The afternoon is free to enjoy cafés, browse artisan shops, or relax in Alameda Park, which offers peaceful paths and beautiful views over the cathedral. Dinner and overnight.


Day 6: Santiago de Compostela – Rías Baixas – Vigo (90 km / 56 miles)

After breakfast, we travel through the picturesque Rías Baixas, renowned for its deep Atlantic estuaries, fishing traditions, seafood cuisine, and crisp Albariño wines. The landscape alternates between rugged shoreline, small harbors, and green countryside. We stop in O Grove and nearby La Toja Island, where you may see the shell-covered chapel and enjoy tranquil coastal views. In the afternoon, we arrive in Vigo, Galicia’s largest city and a major Atlantic port. Free time allows a stroll through the old town before dinner and overnight.


Day 7: Vigo – Viana do Castelo – Braga – Porto (220 km / 137 miles)

Crossing into Portugal, we arrive in Viana do Castelo, an elegant town combining medieval streets, Renaissance façades, and azulejo-tiled buildings. The town is especially known for its traditional gold filigree jewelry, and free time allows gentle exploration of the historic center. We then continue to Braga, one of Portugal’s oldest cities and a major religious center. A highlight is the Bom Jesus do Monte, famous for its monumental Baroque staircase rising through landscaped terraces. In the early evening, we arrive in Porto. Dinner and overnight.


Day 8: Porto

A guided tour introduces Porto, a city of steep hills, colorful façades, and riverside beauty along the Douro River. We explore the historic Ribeira district, visit Porto Cathedral, and admire the elegant Palácio da Bolsa. Crossing the iconic Dom Luís I Bridge offers panoramic views of the city and river. A visit to a traditional wine cellar introduces Porto’s famous port wine, followed by a tasting. The afternoon is free to enjoy Porto at your own pace - perhaps visiting Livraria Lello, discovering azulejo-covered churches, or relaxing at a riverside café. Overnight.


Day 9: Porto – Coimbra (120 km / 75 miles)

We travel south to Coimbra, a former Portuguese capital and one of the country’s most atmospheric cities. Set along the Mondego River, Coimbra is defined by centuries of academic tradition and youthful energy. Home to the University of Coimbra, founded in 1290, the city invites exploration of its hilltop campus, historic courtyards, and sweeping viewpoints. A highlight is the Joanina Library, renowned for its richly gilded Baroque interior and rare manuscripts. Free time allows wandering through medieval streets and riverside paths. Lunch and overnight in Coimbra.


Day 10: Coimbra – Fátima – Lisbon (222 km / 138 miles)


After breakfast, we travel to Fátima, one of the most important Catholic pilgrimage sites in the world. At the Sanctuary of Our Lady of Fátima, we visit the Basilica of Our Lady of the Rosary and the modern Basilica of the Holy Trinity. The vast esplanade creates a powerful sense of space and reflection, welcoming millions of pilgrims each year. Time is provided for quiet contemplation or a walk around the sanctuary grounds. In the afternoon, we continue to Lisbon. Overnight.


Day 11: Lisbon


Today we explore Lisbon, dramatically set across hills overlooking the Tagus River. Our guided tour includes the Jerónimos Monastery, a UNESCO World Heritage Site and masterpiece of Manueline architecture, the iconic Belém Tower, and the Monument to the Discoveries, symbol of Portugal’s Age of Exploration. We then explore Alfama, the city’s oldest quarter, with narrow streets, tiled façades, river views, and the soulful sound of Fado music. Free time allows tram rides, markets, cafés, and tasting the famous pastel de nata. Overnight.


Day 12: Lisbon – Mérida – Madrid (613 km / 381 miles)


Crossing back into Spain, we stop in Mérida, founded in 25 BC as Emerita Augusta. One of Europe’s best-preserved Roman cities and a UNESCO World Heritage Site, Mérida feels like an open-air museum. Roman theaters, amphitheaters, aqueducts, and bridges remain strikingly intact and integrated into daily life, offering a vivid glimpse into the ancient past. Time allows you to absorb its unique atmosphere before continuing onward to Madrid, where the journey comes to a close.

Prices:

Per person in double/twin room: 1775 €

Single Supplement: 545 €

Supplement July to Oct.: 100 €

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Discounts:

- Children under 4 years old: Free; no granted seat on the bus.
- Children between 4 and 7 years old: 25% discount off the adult price; they share a room with adults.
- Teenagers between 8 and 18 years old: 5% discount off the adult price.
- Seniors (65+ years old): 5% discount off the adult price.
- Third person in a triple room: 5% discount.
- Discounts cannot be combined.


Booking Process:

1. Choose the desired tour and confirm it via email. Provide the starting date, tour code, number of travelers, their names, age and preferred room types (Single/Double/Triple).
2. Receive an invoice from us.
3. Make a 15% deposit to secure the booking.
4. Receive confirmation from us.
5. Three weeks (21 day) before the tour starts, pay the remaining balance.
6. Arrive for the tour on the scheduled date and time.


Payment Information:

- A 15% deposit is required during reservation.
- The remaining 85% must be paid at least 3 weeks before the tour starts.
- Payment methods:
   1. Bank wire to our company's bank account (details on the invoice).
   2. Credit card payment (additional 2% charge, the link will be sent to you). 
   3. Western Union (for urgent, short-notice reservations).
   4. Wise.com – a cost-effective online currency transfer system. Ask us for an ''invitation'' if you're not a member.


Cancellation and Refund Policy:

- The 15% deposit at the time of reservation is non-refundable.
- If you paid 100% upfront and canceled at least 3 weeks before the trip, the remaining 85% is fully refundable.
- Cancellations made less than 3 weeks before the trip won't receive any refunds.

Pamplona – NH Pamplona Iruña Park

NH Pamplona Iruña Park is a modern 4-star hotel located near Yamaguchi Park in Pamplona, offering a peaceful setting with easy access to the city’s historic center by short transfer or walk. Its convenient location makes it a good base for exploring the old town, bullring, and local tapas scene. The hotel features spacious and bright rooms equipped with air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. On-site facilities include a restaurant serving regional and international cuisine, a bar/lounge, fitness facilities, and meeting rooms. Its blend of comfort, modern services, and accessibility make it suitable for both organized groups and independent travelers.



Santander – Santemar

Hotel Santemar is a well-established 4-star hotel situated near El Sardinero Beach in Santander, within easy reach of the city center and seaside promenade. This classic property offers a traditional coastal atmosphere and is ideal for exploring the bay, elegant neighborhoods, and local attractions. The hotel provides comfortable rooms with air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. Facilities include a restaurant with panoramic views, a bar, garden areas, and meeting spaces. Its inviting setting, combined with proximity to beaches and parks, makes it appealing for both tour groups and leisure travelers.



Oviedo – Iberik Santo Domingo Plaza

Iberik Santo Domingo Plaza is a modern 4-star hotel centrally located in Oviedo, within easy walking distance of the historic quarter, cathedral, and cultural attractions. Its central position is ideal for exploring the city’s elegant streets and rich heritage. The hotel offers contemporary rooms equipped with air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. Additional facilities include a restaurant serving local cuisine, a bar, and meeting rooms. Its welcoming atmosphere and convenient location make it suitable for both organized groups and individual travelers.



Santiago de Compostela – Oca Puerta del Camino

Oca Puerta del Camino is a large 4-star hotel located at the entrance of Santiago de Compostela, offering convenient access to the historic center and famous cathedral by short transfer. Its size and range of services make it particularly suitable for group travel. The hotel features spacious rooms with air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. Facilities include a restaurant, bar, seasonal outdoor swimming pool, and extensive meeting areas. Its generous layout and good services also cater well to individual visitors exploring the city.



Vigo – Hesperia Vigo

Hesperia Vigo is a comfortable 4-star hotel situated in a residential area of Vigo, with easy access to the city center, waterfront, and nearby attractions by local transport. Its location offers a quiet base while allowing travelers to explore the lively port area and scenic coastal views. Rooms are modern and functional, featuring air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. Many rooms offer pleasant city views and generous space for relaxation. The hotel also includes a restaurant serving local and international dishes, a bar, and meeting facilities, making it a practical and comfortable option for both group stays and independent travel.



Vigo – Eurostars Mar de Vigo

Eurostars Mar de Vigo is a contemporary 4-star hotel located near the port and conference center in Vigo, offering convenient access to the city center and coastal promenade. Its position makes it ideal for both business and leisure travelers. The hotel provides spacious and stylish rooms equipped with air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. On-site facilities include a restaurant, bar, and meeting rooms. The modern design, generous room sizes, and proximity to cultural and maritime attractions make it suitable for tour groups as well as individual guests.



Vigo – Los Galeones Affiliated by Meliá

Los Galeones Affiliated by Meliá is a 4-star hotel located close to the center of Vigo, with convenient road and public transport connections to local sights, shopping streets, and the waterfront. Rooms are comfortable and well equipped with air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. The hotel features a restaurant offering regional cuisine, a café/bar, and meeting facilities. Its welcoming atmosphere, practical location, and reliable services make it a pleasant base for both organized groups and individual travelers exploring Vigo.



Porto (Vila Nova de Gaia) – Rubens Hotels Gaia

Rubens Hotels Gaia is a comfortable 4-star hotel located in Vila Nova de Gaia, just across the Douro River from Porto. Its position allows easy access to the historic center, riverside district, and famous port wine cellars. The hotel offers modern, well-appointed rooms with air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. Guests can enjoy an on-site restaurant serving local and international cuisine, a bar, and meeting areas suitable for group travel. Its strategic location and comfortable amenities make it an excellent base for discovering Porto and northern Portugal.



Porto (Vila Nova de Gaia) – Holiday Inn Porto Gaia

Holiday Inn Porto Gaia is a 4-star hotel located in Vila Nova de Gaia, close to Porto and within easy reach of the city’s main attractions and wine caves. The hotel’s position is convenient for both leisure and business travelers and offers good coach access for groups. Rooms are spacious and comfortable, featuring air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. The hotel includes a restaurant with varied menus, a bar/lounge, wellness facilities such as a gym and spa area, and meeting rooms. Its range of services and welcoming environment make it well suited for organized tours and individual stays.



Coimbra – Coimbra Aeminium Affiliated by Meliá

Coimbra Aeminium Affiliated by Meliá is a 4-star hotel located near the university hospital and within easy reach of the historic center of Coimbra, home to one of Europe’s oldest universities. Its location provides convenient access to Coimbra’s historic landmarks and cultural attractions by short transfer. The hotel offers comfortable rooms equipped with air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. Facilities include a restaurant serving local and international dishes, a bar, and meeting spaces. Its practical setting, combined with functional comfort, makes it suitable for both tour groups and individual travelers discovering Coimbra’s rich heritage.



Lisbon – Lutecia Smart Design Hotel

Lutecia Smart Design Hotel is a stylish 4-star property located in a residential area of Lisbon, with excellent metro connections providing quick access to the historic center and main attractions. Its contemporary design and smart décor create a distinctive guest experience. The hotel features modern and spacious rooms equipped with air conditioning, free Wi-Fi, flat-screen TVs, minibars, and private bathrooms. On-site facilities include a restaurant offering Portuguese and international cuisine, a bar/lounge, and meeting rooms. Its combination of stylish interiors, convenient transport links, and comfortable amenities make it a popular choice for both organized groups and independent visitors exploring Lisbon.

Here you will find commonly asked questions regarding our tours.

 

1. Are the tours for individuals, families, or small groups of friends?

- Yes. Our tours are for single travelers, couples, families, and groups of friends whom we put together with other travelers to form a larger group.

 

2. How many people are normally included on a tour?

We cannot guarantee an exact number per tour. Normally, it ranges from 10 to 25 people per group, but these numbers can vary greatly depending on the time of year. In summer, groups tend to be larger as this is a popular time of year, while the winter season usually attracts fewer people, thus smaller groups are formed. There are certain tours that combine travelers if the destinations follow the same routes; e.g., you may be on a 10-day tour package with companions traveling on a 5-day package. The tour will cover the same areas, and the 5-day package guests will break off thereafter. Also, more people may be joining in for the other part of the package.

 

3. Is there a guide or tour leader on the bus?

- Yes. An accompanying guide (tour leader) always travels with the group during the entire tour. An exception may occur when there are minimal numbers signed up for a particular tour. These small groups will travel with an experienced, English-speaking driver-guide. In all major cities, we use local professionals and licensed guides.

 

4. What languages do the guides use?

English and Spanish. All our tour guides speak both languages fluently. If a tour group consists of an English-speaking group only, the tour will run in English. But most of the tours will have both English and Spanish (from Latin America and Central America) passengers, so the guides will explain in both languages.

 

5. Do your tours run during certain times of the year?

Most of our tours run all year. Some tours, e.g., those running to the northern regions of Spain, only run from March until October. Each tour's description provides all the relevant information needed. For example, ''Sundays all year'' means that a tour will start on every Sunday of the year, regardless of the numbers. Just look up the calendar for the specific dates Sundays are falling on, and make sure you arrive in Spain a day before.

 

6. What cities do the tours start from?

Tours start in Madrid or Barcelona.

 

7. Where are the meeting points for the tours?

In Madrid, it is Calle Ferraz 3 (Ferraz Str., 3). This meeting point is in the city center, right off Plaza España.

In Barcelona, it is in the reception of the Hotel ''Catalunya Barcelona 505'' (Carrer de Muntaner, 505, 08022, Barcelona).

 

8. Do you pick them up from the hotels on the first day of the tour?

By default, no. We do not pick up from hotels because that would delay the tour launch time. However, if your hotel is en route, using the same bus route on launch day, we will pick you up. A week before travel, we require the name of your hotel in Madrid and will inform you if you can be picked up directly from your hotel or need to head over to the meeting point at 7.45 a.m.

In Barcelona, the meeting point is always in the reception of the ''Catalunya Barcelona 505'' hotel.

 

9. What type of vehicles do you use?

We use buses for larger groups and minibuses for smaller ones. Vehicles are comfortable, modern, and equipped with air conditioning.

 

10. If there is Wi-Fi on your buses,?

There is Wi-Fi on all our buses in Spain and Portugal. But please keep in mind that sometimes during the transfers between the cities, the Wi-Fi signal can be weak or intermitting due to poor coverage from the main operators. Please do not expect very high Internet speed (to download or stream movies during the transfers).

 

11. Are meals included?

Buffet breakfasts with all the drinks are included every morning in all hotels our guests occupy during their tour.

Lunches and dinners are included anywhere that's mentioned in the itinerary (sections ''Itinerary'' and ''Included in Tour''). Normally, dinners are held in the hotel's restaurants, but many times they will be buffet (''eat as much as you want''), and only drinks will be at an extra cost. Also, sometimes lunches and dinners will be held in the restaurants.

 

12. If I am a vegetarian or allergic to certain products, is there any problem?

No problems at all. Inform the tour leader, and he will assist you. On a side note, many dinners are buffet-type, so you can simply choose what you prefer. For those with allergies, if in doubt, please remind the tour leader during mealtimes. Alternatively, ask the restaurant staff about the content of the dishes.

 

13. What time do you arrive in Madrid on your last day of travel? Can I book a flight on the same day, flying out of Spain?

Normally, we return to Madrid between 17.00 and 19.00 on the last day of the tour. However, it is not recommended to book the flight out on the same evening or night, as traffic jams in Madrid or other possible events may delay your arrival. Feel free to talk to us before starting the tour, and we'll organize your overnight stay in Madrid after the tour.

 

14. I need a night in the hotel or a transfer from or to the airport to be booked before or after the tour.

Sure. Just let us know at the time you organize it.

  

15. Can I just show up for the trip without a reservation and pay directly in the office, on the spot?

Unfortunately, not. The tour must be booked in advance, as we need to make all the arrangements beforehand.

 

16. How long in advance should I book a trip?

If you book at least 2 weeks in advance, the trip is guaranteed for you, though we recommend booking even earlier, if possible, as in these cases we have a wider range of hotels to accommodate the early reservations—better options.

 

17. Can I customize one of the tours for myself?

No, as there are more people traveling with you on the tour. However, if you represent an agency or the leader of a group of people, contact us; we'll take care of a private and customized tour for your party only.

 

18. What is the booking process?

It is simple. Once you have chosen the tour, there are six steps:

1. You confirm the tour by e-mail, indicating the starting date, tour code, number of persons traveling, and their names, as well as the types of rooms preferred (single, double, or triple).

2. We will send you an invoice.

3. You pay 10% to book the tour.

4. We issue the confirmation.

5. Three weeks before the starting date, you pay the rest of the money due, and

6. You show up for the tour on the appointed date and time.

 

19. How much should I pay and when?

We require a 10% deposit during reservation and the remaining 90% no less than 3 weeks before the tour commences.

 

20. How would I pay?

You can pay in one of four ways:

1. Bank wire to our company’s bank account. Our banking details are included on the invoice that you receive.

2. We can charge your credit card. Please keep in mind that, in this case, we charge an additional 2% on top of the amount (bank charges).

3. Transferwise.com is an online system allowing the transfer of funds. There is a small commission attached.

4. Western Union (normally for short-notice reservations and when the amount needs to be received urgently).

 

21. What is the cancellation and refund policy?

10% paid at the time of reservation is non-refundable. The other 90% is fully refundable if cancelled in no less than 2 weeks (e.g., if you paid 100% upfront, you get the whole amount right away). There are no refunds for cancellations made with less than 3 weeks to go before the trip.

 

22. Are there any discounts or surcharges?

Yes. Discounts are listed under the section ''Prices'', under each package.

 

23. Are taxes included in the tour prices?

Yes, VAT and tourist taxes for different cities are included.

 

24. How do I know if I need a visa for Spain or Morocco?

- Please check the visa information for Spain here. The visa requirements for Morocco can be found here. Please note that all trips to Morocco will require your Schengen visa to be of an ''multiple entry'', as you will enter Spain for the second time.

 

25. I am ready to go ahead and book one of your tours, but I need a visa to enter Spain.

Yes, we do help our customers get their visas after a trip is confirmed. As we are a fully licensed tour operator in Spain, after the deposit is paid, we can issue a confirmation, which you can later bring to the Spanish Embassy or Consulate. In this letter, we confirm that you booked and partially (or fully) paid for a tour with us. Please note that we do not guarantee the issue of a visa and cannot influence the process. The decision is up to the Embassy, as they have their own rules and regulations for each country. At the same time, we do our best to ensure we provide assistance where possible.