24. Spain & Portugal Highlights

This is a ten-day package, an extended version of tour #21 covering the Southern part of Portugal (Lisbon), Andalusia, Costa del Sol and Mediterranean Coast. 

First - stop in the ancient Spanish town of Trujillo, then some of the most interesting and intriguing sights that Portugal offers us Portugal: the capital Lisbon - one of the most beautiful European cities; and Fatima - amongst the main Catholic pilgrimage centers in Europe.

Few days later - back to Spain, passing the medieval city of Caceres and to the heart of Andalusia - to the places that form the ''golden triangle'' of Southern Spain, and truly encompasses the spirit of the Spanish culture - Seville, Cordoba and Granada. Guitars, flamenco, wine, tapas, and passionate people - characteristics that are essentially Spanish and what you will definitely find in this part of the world. Old cathedrals, medieval palaces, beautiful gardens and a 1000-years of history waiting to be seen. We pass through the ancient village of Ronda on the way to Torremolinos or Marbella, and also you'll spend half of the day on the beautiful beaches of famous Spanish resort Costa del Sol.

Later we'll get transferred to the east of Spain, towards a 1000-mile stretch of Mediterranean coast that boasts some truly stunning views, exploring its main city of Valencia and finishing in Barcelona. Enjoy the sandy beaches, marvel at the unusual architecture and eat the best seafood.

Day 1. Madrid - Trujillo - Lisbon (658 km ~ 409 miles)

Departure from Madrid at 8am to the beautiful region of Extremadura, where the first stop will be in the ancient town of Trujillo - a place built and enriched by many famous conquerors of the medieval times. When travelling there, you will be amazed by the number of castles, churches and manor houses. Trujillo is structured around its own Plaza Mayor square, which is guarded by a bronze-cast statue of Pizarro. You will have an hour and a half to explore all the beauty of medieval town:

• Over the centuries, Plaza Mayor has been the commercial and social center of the city, hosting different festivals and markets. Around it you can see many buildings which were built between the 14th and 16th centuries. The manor houses are characterized by their angular balconies - a distinct element of Trujillo’s architecture.
• The essential visit of Trujillo is definitely the Castillo de Trujillo, or Trujillo Castle. Dare to climb the Old Town for a few minutes and you will find this well-preserved castle. Additionally, by spending 2.5 euros, you can visit the interior of the castle and walk on the walls to admire the breathtaking views of Plaza Mayor and surroundings of the town.
• Trujillo has outstanding products among other Extremadura regions. You can try the caldereta - a stew prepared with goats or sheep meat, as well as ''chard'' (wild asparagus), and truffles.

From Trujillo, we will proceed to Portugal and will reach Lisbon in the early evening. Checkin and overnight stay.

Hotel: Lutecia. 

Day 2. Lisbon

Breakfast, followed by a tour around Lisbon with a local guide.

Lisbon offers a rich and varied history, a buzzing nightlife and is blessed with a glorious year-round climate. It is a bustling and exciting city, that boasts a wide choice of activities and fascinating tourist attractions. The city has a welcoming atmosphere, while still embracing its deep-rooted heritage and extensive history. Some of the highlights of the tour:

• Padrão dos Descobrimentos(Monument of the Discoveries) - this 50m tall sculpture is a monument to the Portuguese ''Era of Discovery'' and to ‘’Henry the Navigator’’, Vasco da Gama, Ferdinand Magellan – total of 33 statues line the sides of the monument, each representing an important figure from that epoch: monarchs, cartographers, and scientists stand alongside explorers, artists, and missionaries.
• Belem Tower. The Torre de Belém was built in the 16th century as a military fortress and ceremonial entrance to the city. And yet, despite its primary function as a defensive structure, the tower’s delicate ornamentation, which includes arcaded windows, intricate sculptures and Moorish-style watchtowers, make it a real architectural marvel.
• Jeronimos Monastery. The undisputed highlight is the Mosteiro dos Jerónimos. Construction of this former monastery began in 1501 and, as designs became increasingly elaborate (fueled by trade with Asia), it eventually took nearly a hundred years to complete. Today, it stands as a testament to the prosperity of Lisbon at the height of the Portuguese empire. Check out its impressive cloisters, replete with ornate sculptural details and masterful stonework, and pay your respects to the major historical figures buried here, including Vasco da Gama and celebrated poet Luís de Camões. Entrance and tour inside.
• Alfama Quarter. A maze of narrow, winding streets, Lisbon's Alfama quarter is the oldest and most historical part of the Portuguese capital, having survived the great earthquake and subsequent fires and tidal waves of 1755 almost intact. Mostly traffic-free these days except for the occasional 100-year-old tram creaking and rattling through, this ancient labyrinth of twisting lanes and cobbled stairways is in many ways the heart and soul of the Portuguese capital.

Enjoy an evening in Lisbon on your own. Please do not miss an opportuntiy to try famous pastel de nata (egg tart) - local culinary iconic pastry, who's recipe dates back to the 16th century. You can buy it in any coffee/bakery shop. 

Second night in Lisbon. 

Day 3. Lisbon - Fatima - Lisbon (264 km ~ 164 miles)

Breakfast in the hotel, then a tour to Fatima - one of the world's largest Catholic pilgrimage sites in the world - Sanctuary of Our Lady of Fátima (Santuário de Fátima). A tour and a free time here to feel and appreciate this sacred place. Some facts about Fatima:

• Portugal is known as a Catholic country filled with dramatic monasteries and ancient churches, but the Sanctuary of Fátima is one of the most sacred Catholic destinations that receives around 5 million visitors every year. Here, between 13th May and 13th October 1917, three shepherd children are believed to have witnessed six apparitions of the Virgin Mary, who imparted various messages and predictions about the future.  During the last of these apparitions it is said that around 50,000 observers witnessed the sun moving around in the sky in a way which defied the laws of cosmology.
• Among the various buildings associated with the sanctuary, the Basilica of Our Lady of the Rosary (Basílica de Nossa Senhora do Rosário) is a solid limestone church built between 1928 and 1953 in Neo-Baroque style.  The basilica has a 65-metre-high bell tower and there is a large statue of Our Lady of Fatima above the main entrance to the church. 
• Across the square from the Basilica of Our Lady of the Rosary, the Basilica of the Holy Trinity (Basílica da Santíssima Trindade) is a relatively austere, modern structure built between 2004 and 2007 to accommodate the crowds who flock here on the anniversaries of the apparitions.  With a seating capacity of over 8,000 this is among one of the biggest Catholic churches in the world. 

Later we will return to Lisbon. Free evening and another night. 

Day 4. Lisbon - Caceres - Sevilla (568km ~ 353 miles)

Breakfast. Departure towards the Spanish border to reach the province of Extremadura, and the city of Caceres - a beautiful place, founded by the Romans in 25 BC. Visit to Cáceres will bring you back to the old medieval era. The streets climb and twist among hoary palaces and mansions. As you turn your head up, you can see the skyline decorated with gargoyles, spires, and gigantic storks’ nests. The fortress has been serving as defensive walls since the 16th century. You will have a good hour and a half there, so, go ahead and check the main highlights, they are very close to each other:

• Plaza Mayor, Cáceres - town’s most-lively square. There are several must-see places located in Plaza Mayor. Climb up the steps from the Old Town and turn left. You will see the great Torre de Bujaco, or Bujaco Tower. At the top of the tower, you will be treated to a storks’ eye view of the Plaza Mayor. To climb the tower, you need to spend 2 euros.
• Next to Torre de Bujaco, at the top of the stone stairs, you will see Arco de La Estrella, (Star Archway). This archway serves as a traditional entrance to the Old Town. Built in the 18th century, this archway is considered to be the most important gate in Cáceres.
• The essential part of travelling to Cáceres is what lies inside the fortress. As you enter through Arco de la Estrella, several antique buildings greet you. If you walk left from the archway, you will find Palacio de Toledo-Moctezuma, built between the 14th and 15th centuries. Though you can only visit the palace from the outside, the front-facing architecture is worth seeing.
• Additionally, the small streets in the Old Town have different small shops selling local products, such as homemade pastries and sweets. Other local products definitely worth trying are goat cheese (Torta de Casar) and fig cake.

Continuation to Seville. Arrival, dinner and accommodation.

Hotel: Silken Al-Andalus Palace.

Day 5. Seville

Breakfast in the hotel, followed by a proper city tour throughout Seville with a local guide, to admire this beautiful and also the largest city of Southern Spain. With numerous sights and attractions, this city will never leave visitors stuck for choice. Main highlights of the tour:

• Plaza de España was built as a centerpiece for the 1929 Ibero-American Exhibition. Described as one of Seville’s most impressive sights, this plaza (square) measures at 50,000 sq. meters. Only a twenty-minute walk from Seville Cathedral, this is one of Seville’s more popular locations and with a canal measuring 500 meters, the plaza is known as ''the Venice of Seville''. It is a magnificent sight and a must see, with its colored ceramics and 48 tiled alcoves, each representing a different province of Spain. This place is not only popular with tourists and visitors as it has been used for the location of a number of films including Lawrence of Arabia and Star Wars.
• Maria Luisa Park acted as the site of the Ibero-American Exhibition in 1929. Filled with orange trees, palm trees and flower beds, it is the perfect place to unwind. With a number of colorfully tiled benches and fountains erected in a Moorish style, this park brings a touch of the exotic to the city. It is surrounded by a number of historic sites and wonderful architectural buildings which allows visitors to indirectly appreciate the beauty of Seville.
• Seville’s Cathedral is one of the largest in the world. It stands at an enormous 126 meters long and 83 meters wide with a ceiling height of 37 meters. The classical exterior draws visitors into an equally impressive interior. For example, the main altarpiece, consists of 36 gilded panels, gently glimmering through the space. Globe-trotters can also pay their own homage to one of the world’s greatest travelers - the cathedral holds the sarcophagus of Christopher Columbus. A definite must-see.
• Barrio Santa Cruz - Seville’s most famous area and a former Jewish Quarter. Its unfeasibly narrow streets, white houses, secret squares and small churches creates an unforgettable atmosphere, just enjoy it.

Lunch in the restaurant. After the city tour you will have the afternoon off to rest or explore more on your own.

• You can check out the inside of the Cathedral, or visit the famous Giralda Bell Tower , attached to it. This is most iconic representation of the Islam and Christian traditions that define Seville’s history. You can walk to the very top, and, except for the final section, which features stairs, the route almost all the way up (for stunning views!) is via ramps.
• Go to Metropol Parasol, also known as the ''Mushrooms of the Incarnation'', built just a few years ago - and now is one of Seville’s newest architectural ventures. It is the largest wooden structure in the world, and from the top of it you can have a truly spectacular view. The structure also hosts a museum, which houses Roman remains found during the beginning of construction.
• Another suggestion for your free time - to explore district of Triana - Seville’s former Gypsy quarter and one of the city’s most distinctive attractions. Its colourful, quaint streets are lined with old-style tapas bars, the walls of which are often plastered with faded bullfighting posters, photos of flamenco artists and weeping Virgin Marys. It is also known for its locally made ceramics, which adorn the walls of its old, whitewashed houses, and one of Seville’s best and most lively markets - the Mercado de Triana.

Night in Seville.

Day 6. Seville - Cordoba (145 km ~ 90 miles)

Breakfast, then transfer Cordoba - beautiful ancient town in Andalusia as well as one of Spain's most famous historical monuments. You will a proper tour through its historic center - a very charming place, with its patios and courtyards, decorated with pots of aromatic jasmine and geraniums and walk narrow, winding streets, lined with what must be some of the prettiest and most colorful houses in southern Spain. And of course you will enter the Mosque-Cathedral - the greatest dual-identity monument in Spain.

• Mosque-Cathedral. Originally there was a Roman temple on this site, but it was replaced by a Christian church during the Visigoth era. After the Moors captured Córdoba in 711, the church was split in two and used by both Christians and Muslims as a place of worship. But the reign of religious pluralism in Córdoba didn’t last long: in 784, on the orders of the Emir Abd al-Rahman, the church was destroyed and work on a great mosque began. Construction lasted for over two centuries and, when the building was completed in 987, Córdoba’s mosque was the largest in the Islamic kingdom, save only for that of Kaaba in Arabia. When the city was reclaimed by Christians in 1236, the mosque was converted into a church and in the 16th century Charles V added a great Renaissance nave right on top of the original Moorish structure. The mosque’s most-photographed aspect is its vast main hall, which is supported by over 850 double-arched columns. Sunlight and shadows create unusual effects as you wander among them, contemplating the multifaceted history of this great building.

Extending in a tangle of cobbled streets and squares to the north of the Mosque-Cathedral is Juderia - the city’s former Jewish quarter. This is a great area to stop for lunch, packed as it is with smart restaurants as well as superb no-frills tapas bars.

Free second half of the day to enjoy Cordoba on your own. Dinner and overnight stay. 

Hotel: EXE Ciudad de Cordoba. 

Day 7. Cordoba - Ronda - Costa del Sol (322 km ~ 200 miles)

Breakfast. Transfer and a first stop to the beautiful town of Ronda. Steeped in dark myths and bullfighting folklore, whilst boasting one of the most extraordinary locations in Spain, it is no wonder that Ronda has become Andalusia’s third most visited place. With its world-famous New Bridge and bullring, as well as the hidden corners of the gorge on top of which it perches, Ronda will definitely not disappoint.

In Ronda you will have free time to explore the main highlights of this beautiful town.

• Puente Nuevo (the New Bridge) - one of southern Spain’s most famous attractions, Ronda’s epic bridge, spans the 100m-deep El Tajo gorge, connecting El Mercadillo (The Little Market) - the newer part of town, with La Ciudad (The Town) - the old Moorish quarter. The bridge was completed in 1793, and it took some forty years and the lives of 50 construction workers to build.
• Puente Viejo (Old Bridge) - is the more notable of the two crossings that the gigantic Puente Nuevo was built to improve upon. Comprising a single stone archway, this early 17th-century structure is reached by strolling down through the beautiful Jardines de Cuenca (Cuenca’s Gardens), and from its center, there are some spectacular views of the countryside beyond Ronda.
• Bullring - simply the largest (by diameter!) bullfight ring in the world.
• Old and New Town - El Tajo canyon not only rendered necessary Ronda’s most iconic attraction, it also divided the town into two separate halves, each with its own style and atmosphere. La Ciudad (or The Town) - is the original Moorish part and weaves around one central Street - Calle Armiñan, south of Puente Nuevo. On the northern cliffs of El Tajo is the more commercial part of town, known as El Mercadillo (The Little Market).

Later we'll continue to Costa del Sol. 

• Situated in the province of Málaga, in the south of Spain, Costa del Sol (or Coast of the Sun) is among the most popular tourist destinations in Spain. Having marvelous weather (with over 300 days of sun a year) ensures that Costa del Sol gets bombarded by tourists any time of the year. Coming to there means finding not only beautiful landscapes and scenery, but also outstanding beaches. Each town is rich in cultural heritage and tasty food. 

Arrival to a sunny town of Torremolinos - a lovely beautiful coastal place with an excellent beach, vibrant nightlife and very relaxed atmosphere. Dinner and accommodation. 

Hotel: Sol Principe.

Day 8. Costa del Sol - Granada (180 km ~ 112 miles)

Breakfast, then transfer to Granada. Granada is a beautiful city right at the foot of the spectacular Sierra Nevada mountains. The popular favorite of the region of Andalusia, Granada has a rich history, fantastic range of sites to see, and a bustling nightlife. With Arab influences and Spanish charm, there is plenty of culture and history to explore here. Upon arrival you'll have a guided tour to see the famous complex of La Alhambra, its Arabian palaces Nazaries, and its green and picturesque Generalife Gardens.

• Alhambra is definitely number one on the list of unmissable things to see in Granada, and the most visited sight in the whole Spain. The world-renowned Alhambra gets its name from the Arabic for ‘Red Castle’, and has been poetically described as the place where the air is clear and the fresh water from the mountains reaches. Partly a palace, partly fort, the Alhambra is now a dedicated UNESCO World Heritage site and boasts spectacular medieval architecture which captivates its thousands of visitors. It tends to get quite crowded, given its magical nature, with around 6,000 visitors a day, but its beauty can be appreciated even in the busiest of moments.

The tour to Alhambra is already quite extensive and includes a good part of walking, so it’s your choice the rest of the day - to relax in the hotel or continue to explore the city of Granada on your own. Suggested places to visit on the second half of the day.

• Alcaicería - best known as ''mini Morocco'', the Alcaicería is the home of the Great Bazaar of Granada. Consisting of a series of streets that are very much reminiscent of a Moroccan souk, this is not only another example of the rich Arab history of the city, but also very similar to Morocco itself. Selling everything from spices to henna, there are many little treasures to be found in these streets. Look out for traditional Arabic handicrafts such as fajalauza - traditional, beautifully painted ceramics – or the gorgeous granadino farolas – rounded lamps made from intricate stained glass.
• Albaicín - another UNESCO World Heritage site in the heart of the city of Granada. Albaicín is a district of the city boasting narrow winding streets that have stood here since its medieval Moorish era. Often described as a different world inside Granada, the strong Muslim influence makes Albaicín somewhat of an open-air museum. After touring the narrow and characterful streets to experience the charm of the past, you can relax in one of its many bars and terraces and enjoy a spectacular sunset over the Alhambra.
• Granada’s Cathedral, located near the Plaza Nueva, was built on the site of a former mosque by Queen Isabella as a symbol of the Christian victory over the Moors. With parts of it decorated with beautiful intricate sculptures, there is much beauty and architecture to be admired. Complete with numerous chapels, each with their own character and artistic style, this iconic and historical building is definitely worth a visit.
• Try free tapas ''culture''. Tapas (an appetizer or snack in Spanish cuisine) is certainly one of the first things that comes to mind whenever Spain is mentioned, and Granada is probably the city most renowned for its popular tradition of free tapas. With the fantastic ''buy a drink, get free tapas'' phenomenon, this timely Spanish tradition is even more popular here. With countless numbers of bars and tapas restaurants, you’ll certainly be left with plenty of choice of where to get these tempting little snacks. Offering everything from gourmet and international tapas like sushi and caviar, to traditional Spanish jamón (dry-cured ham), you can’t leave Granada without experiencing this culinary delight.

Dinner and night in Granada. 

Hotel: Catalonia Granada.

Day 9. Granada - Valencia (498 km ~ 309 miles)

Breakfast. Departure towards Valencia. On the way you will pass by the beautiful, small towns of Guadix, Baza and Puerto Lumbreras. Arrival in Valencia in the early evening, accommodation in the hotel. 

Valencia is a third-largest city in Spain, and has a lot to offer: from world-class restaurants to stunning beaches, and from museums to buzzing nightlife. Here’s our list of suggestions for your free time:

• City of Arts and Sciences - if modern architecture is more your thing, Valencia is also home to this famous complex of futuristic buildings, mostly the work of famous architect Santiago Calatrava. The Ciudad de las Artes y las Ciencias is a must-see during any visit to Valencia. Relax in the green gardens and serene outdoor spaces of the complex, take some photos and choose your favorite of the buildings.
• Torres de Serranos - where Valencia’s Old City gives way to the Turia Gardens, that’s where you’ll find the impressive Torres de Serranos. A former gateway through the long-demolished ancient city wall - la Muralla Cristiana (''the Christian wall'') - these historic towers can be explored and make a great vantage point for photos.
• La Lonja de la Seda (Silk Market) - Valencia’s medieval silk market was built to show off Valencia’s wealth at the time of the booming silk trade. Today it is one of the city’s main historical attractions, and is famously one of very few non-religious examples of Gothic architecture in Europe. You can explore the lavishly decorated rooms, including the main hall, with its soaring columns that represent palms reaching for the sky in paradise. Silk Market is deservedly a UNESCO World Heritage Site.
• Valencia Cathedral - another of the city’s most famous sights, the Cathedral de Santa Maria de Valencia tops the list for most visitors, along with the pretty Plaza de la Virgen square outside. Check out the incredible Gothic architecture inside and out, and don’t forget to go hunting for the Holy Grail, rumored by some to be located here.
• You may want to try a Spanish dish of paella - it's famous in the whole Spain, but originated precisely from Valencia. 

Day 10. Valencia - Barcelona (355km ~ 220 miles)

After breakfast you'll have a few hours to scroll thru Valencia on your own. List of our recommendations:

• Head for the beach - it’s no secret that Valencia is home to miles and miles of pristine golden sands. There’s plenty of space to soak up the sun at one of the two (connected) Blue Flag beaches, Playa de la Malvarrosa and Playa de las Arenas. In summer, many beach bars open up alongside, creating a fun atmosphere.
• The Central Market - whether you’re a foodie or not, this art nouveau building in the city’s Old Town never fails to impress. Wander through hundreds of fresh food stalls beneath the market’s ceramic tiles and its stunning high-dome centerpiece to get a real taste of local life. Every day from Monday to Saturday the market is packed with local shoppers navigating the colorful displays of Mediterranean fruit and vegetables and choosing from the countless legs of jamon (Spanish ham) and bottles of locally-produced wine.
• El Carmen street art - it's completely free to explore the stunning Old Town of Valencia, and after checking out the architecture, head to the bohemian northern barrio of El Carmen to see the incredible art murals lining its walls. Local and international artists have turned the area’s crumbling buildings into their own outdoor canvas, often making statements about politics or local life. See huge murals around main square Plaça del Tossal and around Carrer d’En Gordo, with its abandoned, crumbling buildings.

On the second half of the day we'll continue to the main city on the Mediterreanean coast of Spain - magnificent Barcelona.

Arrival and the end of the tour. 

----------

Here you can see the map of the tour. 

Hotels provided in some cases may be substituted for the very similar category and type.  

Prices:

Per person in double/twin room: 1239€

Single Supplement: 360€

Supplement July to Oct.: 85€

Supplement for departure on  April 13 and May 4: 100€

Discounts:

- Children less than 4 years old: free, without granted seat in the bus

- Children between 4 and 7 years old: 25% discount off adult price, in a room with adults

- Teenagers between 8 and 18 years old: 5% discount off adult price

- Seniors (65+ years old): 5% discount off adult price 

- Third person in triple room: 5%

Discounts cannot be combined. 

What is the booking process?

- It is very simple. Once you have chosen the tour, there are 6 steps: 

   a) you confirm the tour by e-mail, indicating starting date, tour code, number of persons travelling and their names, also types of rooms preferred (Single/Double/Triple).   

   b) we send you an invoice,

   c) you pay 10% to book the tour,

   d) we issue the confirmation,

   e) 2 weeks before the starting date, you pay the rest of the monies due, and 

   f) you show up for the tour on the appointed date and time.

How much should I pay and when?

- We require a 10% deposit during reservation, and the remaining 90% in no less than 2 weeks before the tour commences.

How would I pay?

- You can pay in one of four ways:

1) Bank wire to our company's bank account. Our banking details are included on the invoice that you receive.

2) We can charge your credit card. Please keep in mind that in this case we charge an additional 2% on top of the amount (our bank charges), and we need you to sign an Authorization form (which we will provide) and you need to send us your passport copy and copy of the credit card (the front) to verify ownership.

3) Western Union (normally for short-notice reservations, and when amount needs to be received urgently).

4) Transferwise.com - an online system, allowing the transfer of different currencies, with a small fees (much smaller than bank charges). Ask us to send you an invitation to join a system if you are not a member - there normally is a bonus for new members.

What is the cancellation and refund policy?

- 10% paid at the time of reservation is non-refundable. The other 90% is fully refundable if cancelled in no less than 2 weeks (e.g., if you paid 100% upfront right away). There are no refunds for cancellations made in less than 2 weeks to go before the trip.

Each of our packages is carefully designed the way that all the main day tours for the unique ''must-see'' highlights are already included by default. 

 Here you will find commonly asked questions regarding our tours. 

1. Are the tours for individuals, families, small groups of friends?

 - Yes. Our tours are for single travelers, couples, families, and groups of friends whom we put together with other travelers to form a larger group.

2. How many people are normally included on a tour?

- We cannot guarantee an exact number per tour. Normally it ranges from 10 to 25 people per group, but these numbers can vary greatly depending on the time of the year. In summer, groups tend to be larger as this is a popular time of year, while the winter season usually attracts less people, thus smaller groups are formed. There are certain tours that combine travelers if the destinations follow the same routes, e.g. you may be on a 10-day tour package with companions travelling on a 5-day package. The tour will cover the same areas and the 5-day package guests will break off thereafter. Also, more people may be joining in for the other part of the package. 

3. Is there is a guide/tour leader in the bus?

- Yes. An accompanying guide (tour leader) usually travels with the group during the entire tour. An exception may occur when there are minimal numbers signed up for a particular tour. These small groups will travel with an experienced, English-speaking driver/guide. In all major cities, we use local professionals and licensed guides.

4. What languages do the guides use?

- English and Spanish. All our tour guides speak both languages fluently. If a tour group consists of an English-speaking group only, the tour will run in English. But most of the tours will have both English and Spanish (from Latin and Central America) passengers, so the guides will explain in English and then in Spanish. 

5. Do your tours run during certain times of the year?

- Most of our tours run all year long. Some tours, e.g., those running to the northern regions of Spain, only run from March till October. Each tour’s description provides all the relevant information needed. For example: ''Sundays all year'' means that a tour will start on every Sunday of the year, regardless of the numbers. Just look up at the Calendar the specific dates Sundays are falling on and make sure you arrive a day before. 

6. What cities do the tours start from?

- Tours start from Madrid or Barcelona. 

7. Where are the meeting points for the tours?

- In Madrid, it is Calle Ferraz 3 (Ferraz str., 3). This meeting point is in the city center, right off Plaza España.

- In Barcelona, it is in the reception of the Hotel ''Catalunya Barcelona 505'' (Carrer de Muntaner, 505, 08022, Barcelona).

8. Do you pick up from the hotels on the first day of the tour?

- By default, no. We do not pick up from hotels because that would delay the tour launch time. However – if your hotel is enroute, using the same bus route on launch day, we will pick you up. A week before travel, we require the name of your hotel in Madrid, and will inform you if you can be picked up directly from your hotel or need to head over to the meeting point at 7.45am.

In Barcelona, the meeting point is always in the reception of the ''Catalunya Barcelona 505'' hotel.

9. What type of vehicles do you use?

- Buses for larger groups and minibuses for smaller ones. Vehicles are comfortable, modern and with air-conditioning.

10. If there is a Wi-Fi on your buses?

- There is a Wi-Fi on all our buses in Spain. But please keep in mind that sometimes during the transfers between the cities, Wi-Fi signal can be weak or intermitting, due to poor coverage from the main operators. Please do not expect to downoad or to steam movies during the transfers. In Morocco's buses there is no Wi-Fi. 

11. Are meals included?

- Buffet breakfasts with all the drinks are included every morning in all hotels our guests occupy during their tour. 

Lunches and dinners are included anywhere that's mentioned in the itinerary (sections ''Itinerary'' and ''Included in tour''). Normally dinners held in the hotel's restaurants, many times it will be buffet (''eat as much as you want''), and only drinks will be at an extra cost. Also, sometimes lunches and dinners will be held in the restaurants. 

12. I am a vegetarian or allergic to certain products, any problem?

- No problems at all. Inform the tour leader and he will assist you. On a side note, many dinners are of the buffet-type, so you can simply choose what you prefer. For those with allergies, if in doubt, please remind tour leader during mealtimes. Alternatively, ask the restaurant staff about the content of the dishes. 

13. What time do you arrive to Madrid on the last day of travel? Can I book a flight on the same day, flying out of Spain?

- Normally we return to Madrid between 17.00 and 19.00 on the last day of the excursion (depending on the specific tour). However, it is not recommended to book the flight out on the same evening/night, as traffic jams in Madrid or other possible events may delay your flight. Fell free to talk to us (before starting the tour!), and we'll organize your overnight stay in Madrid after the tour. 

14. I need a night in the hotel or transfer from/to the airport to be booked before or after the tour.

- Sure. Just let us know at the time you organize the whole trip. 

15. Can I just show up for the trip without reservation and pay directly in the office, on the spot?

- Unfortunately, not. The tour must be booked in advance, as we need to make all the arrangements beforehand.

16. How long in advance should I book a trip?

- If you book at least 2 weeks in advance, the trip is guaranteed, though we recommend booking even earlier, if possible, as in these cases we have wider range of hotels to accommodate the early reservations - better options. 

Requests received with less than 2 weeks to go prior to launch date, usually work out 80% of the time, just contact us. 

17. Can I customize one of the tours for myself?

- No, as there are more people travelling with you. However, if you are coming already as a group of 20+ persons, the route can be customized upon your request, as the tour could be run privately for your group. Please contact us for more information.

18. What is the booking process?

- It is simple. Once you have chosen the tour, there are 6 steps:

   a) you confirm the tour by e-mail, indicating starting date, tour code, number of persons travelling and their names, also types of rooms preferred (Single/Double/Triple). 

    b) we send you an invoice,

    c) you pay 10% to book the tour,

    d) we issue the confirmation,

    e) 2 weeks before the starting date, you pay the rest of the monies due, and

    f) you show up for the tour on the appointed date and time.

19. How much should I pay and when?

- We require a 10% deposit during reservation, and the remaining 90% in no less than 2 weeks before the tour commences.

20. How would I pay?

- You can pay in one of four ways:

1) Bank wire to our company’s bank account. Our banking details are included on the invoice that you receive

2) We can charge your credit card. Please keep in mind that in this case we charge an additional 2% on top of the amount (bank charges), we need you to sign an Authorization form and you need to send us your passport copy and copy of the credit card (the front) to verify ownership

3) Western Union (normally for short-notice reservations, and when amount needs to be received urgently)

4) Transferwise.com – an online system allowing the transfer of funds. There is a small commission attached.

21. What is the cancellation and refund policy?

- 10% paid at the time of reservation is non-refundable. The other 90% is fully refundable if cancelled in no less than 2 weeks (e.g., if you paid 100% upfront right away). There are no refunds for cancellations made with less than 2 weeks to go before the trip.

22. Are there any discounts or surcharges?

- Yes. Discounts are listed under the section ''Prices'', under each package. 

23. Are taxes included in the tour prices?

- Yes, VAT and Tourist Taxes for different cities are included.

24. How do I know if I need a visa for Spain or Morocco?

- Please check the visa information for Spain here. The visa requirements for Morocco can be found here. Please note that all trips to Morocco will require your Schengen visa to be of an ''multiple entry'', as you will enter Spain for the second time.

25. I am ready to go ahead and book one of your tours, but I need a Visa to enter Spain.

- Yes, we do help our customers to get their Visas, after a trip is confirmed and the deposit of 10% has been paid. As we are a fully licensed tour operator in Spain, after the deposit paid, we can issue the confirmation, which you later bring to Spanish Embassy/Consulate. In this letter we confirm that you booked and partly (or fully) paid for a tour with us. Please note, we do not guarantee the issue of visa and cannot influence the process. The decision is up to the Embassy, as they have their own rules and regulations for each country. At the same time, we do our best to ensure we provide assistance where possible.